FAQ's

Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 06 - 12 business days from the time your package arrives back to us for a refund to be issued.

Q: How long will my order take to arrive? 

A: Orders are typically shipped within 24–48 hours and delivered within 3–6 business days across India. You’ll receive a tracking link once your order is dispatched.

Q: Do you ship internationally?

A: We currently ship only within India. Stay tuned — we’re going global soon.

Q: How do I find my right size?

A: Check out our detailed Size Guide on each product page. Still unsure? DM us your measurements and we’ll help you pick the perfect fit.

Q: Will the fabric stretch out or shrink?

A: STRCH products are designed with high-performance stretch fabrics that hold their shape. Wash with care, and they’ll move with you for the long haul.

Q: Can I work out in STRCH gear every day?

A: Absolutely. STRCH pieces are made with premium 4-way stretch fabrics that are sweat-wicking, breathable, and built for high-frequency use.

Q: Are STRCH clothes true to size?

A: Yes, most customers find our pieces true to size. For a snug fit, stay true. For a looser fit, size up. You can also check the size chart or DM us for help

Q: Are your clothes sweat-proof and gym-friendly?

A: 100%. All STRCH pieces are built to move — sweat-wicking, breathable, and designed for high-performance workouts or all-day wear.

Q: I received a damaged/wrong item — what do I do?

A: Sorry about that! Email us at [support@strch.in] with your order number and a photo, and we’ll make it right ASAP.

Payments & Discounts

Q: What payment methods do you accept?

A: We accept all major credit/debit cards, UPI, wallets, and Cash on Delivery (COD).

Q: Can I use multiple discounts or codes?

A: Only one discount code can be applied per order. We keep the drops sharp and seasonal — sign up for early access to future offers.