Shipping policy

Welcome to STRCH’s Shipping Policy! We are dedicated to providing you with the best shopping experience, from the moment you place your order to the time it arrives at your doorstep.

Please read the following information to understand our shipping procedures:

1. Shipping Methods and Timeframes:
Currently, we are only shipping across India. We offer a variety of shipping options to cater to your needs:

Standard Shipping: Estimated delivery within 5-7 business days (depending upon your pin-code)

Please note that these timeframes are estimates and may vary due to factors beyond our control, such as but not limited to weather conditions, government restrictions, strikes or other carrier delays.


2. Shipping cost:

We offer free standard shipping on all our orders

Cash On Delivery Confirmation Fee:

A ₹200 upfront fee is required for all Cash on Delivery orders. This amount is non-refundable in the event of cancellation, refusal, or non-acceptance of the order. 

3. Payment options:

  • Cash on delivery
  • Credit card
  • Debit card
  • UPI
  • Net banking
  • Store Credit


4. Tracking Your Order:
Once your order is shipped, we will send you a confirmation via email, and WhatsApp.
An order tracking link will be shared with you via email and WhatsApp to help you track your order. Or it can be tracked via the following Tracking link

5. Address Accuracy:
Please double-check your shipping address, mobile number & email address before completing your order. We are not responsible for orders delivered to incorrect addresses provided by the customer.

6. Delays and Issues:
While we strive to meet our estimated delivery times, please understand that unforeseen delays can occasionally occur. If your order is significantly delayed or encounters any issues, please reach out to our customer support for assistance at contact@strch.com or give us a call at 18008912612 or connect via the WhatsApp support.

If you have any questions or concerns about our shipping policy, please don't hesitate to contact our customer support team at contact@strch.com, call us at 18008912612 or connect with Whatsapp chat support.